Terms & Conditions



Welcome to www.durableonline.com.sg. This website (the "Site"), is the official site of the Duralink (S) Pte Ltd brand in Singapore and intends to provide information about the Site, the business of the Site in Singapore, its activities and stores location in Singapore and offer Duralink (S) Pte Ltd’s products for sale. These Terms of Use ("Agreement") set forth the terms and conditions governing your use of this Site. By registering on this Site or purchasing the products, you are concluding a legally binding agreement based on these terms with Duralink (S) Pte Ltd, registered under Duralink (S) Pte Ltd, the marketers of the www.durableonline.com.sg (“Duralink (S) Pte Ltd” or “We”) in Singapore.


We will use the information you provide to process and ship your orders (including disclosing your name and address to fulfilment houses and delivery services); to contact you about the status of your orders; create an account for later use so that you do not need to re-enter the information for each subsequent order; and as otherwise indicated by our site's Privacy Policy.


The information on the Site has been included in good faith for general informational purposes only. It should not be relied upon for any specific purpose and no representation or warranty is given as to its accuracy or completeness.


Please read this section carefully as it contains the legal terms and conditions that you agree to when you use this Site.

Purchasing Items on www.durableonline.com.sg


Duralink (S) Pte Ltd attempts to describe the items available on the website as accurately as possible, and depict the most up-to-date product packaging available. Duralink (S) Pte Ltd  does not warrant that product descriptions are accurate, complete, reliable, current, or error-free, or that product packaging depicted on the site will match the actual product that you receive. If a product described on the website is not as described when you receive it, or the packaging on the site does not match the product you receive, your sole remedy is to return it to us in unused and undamaged condition in accordance with our Returns Policy, which is listed on the Website under Return Policy.


Order Acceptance and Shipment


Your placement of an order does not necessarily assure that we will accept your order. We may require additional information regarding your order if you have not provided all of the information required by us to complete it. Once a properly completed order is received and authorisation of your form of payment is received, we will promptly locate the item(s) you have ordered to place them in line for shipment. If, for some reason, we determine that we cannot ship your item within thirty (30) days following our receipt of a properly completed order, we will cancel your order and advise you of such action. The Site does not accept orders from dealers, wholesalers, or other customers who intend to resell items offered on the Site.

Pricing Errors and Omissions


Please be aware that prices, availability and other purchase terms are subject to change without prior notice. We make every effort to insure the accuracy of the information on the Site and when errors are discovered, we will correct them. Be advised that Duralink (S) Pte Ltd reserves the right to revoke any stated offer to correct any errors, inaccuracies, or omissions, including after an order has been submitted, after it has been confirmed, or after your credit card has been charged. If we discover an error after your credit card has been charged and your order is cancelled as a result of the error, your credit card will be refunded the full amount of your order. You will be notified via email or other communication method if your order has been cancelled.


Risk Of Loss


All items purchased from the Site are delivered to shipment carriers. The risk of loss and title for such items pass to you upon our delivery to the carrier.

Return Policy


You may return items to us in accordance with our Return Policy as listed in the Site under Return Policy.




The Website is owned by Duralink (S) Pte Ltd. All right, title, and interest to the content displayed on the Site (excluding User Content, as defined below), including but not limited to the Website’s look and feel, data, information, text, graphics, images, sound or video materials, designs, trademarks, service marks, trade names, and URL, are the property of Duralink (S) Pte Ltd Products Singapore or its partners, agents or third parties. You may not publish, distribute, extract, re-utilise, or reproduce any part of the Site in any material form (including photocopying or storing it in any medium by electronic means) other than in accordance with the limited use licence set out in our copyright notice or as permitted by the Copyright Designs and Patents Act 1988 or the Copyright and Rights in Databases Regulations 1997 as applicable or any equivalent legislation as may apply in your country.


Contact Information


If you have any questions or concerns with respect to this Agreement or the Site you may contact a Duralink (S) Pte Ltd’s representative by email at sales@durableonline.com.sg

Or by mail at:

Duralink (S) Pte Ltd

102F Pasir Panjang Road,

#04-11 Citilink Warehouse Complex,

Singapore 118530

Phone: +65 6376 0881 / +65 6376 0882

Fax: +65 6376 0883

Whatsapp : +65 9035 2730