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While we hope you are always satisfied with your Duralink (S) Pte Ltd purchase, we realise you may need to exchange a product. In that event, please review the information below.
Exchanges must be made within 7 days of your receipt date for a refund.
Exchanges must be returned in their original condition, unopened.
We cannot refund original shipping costs with the return.
We can only accept returns from purchases at www.durableonline.com.sg
Please bring your receipt and returns to the following Duralink (S) Pte Ltd branch for an exchange:
Duralink (S) Pte Ltd
102F Pasir Panjang Road,
#04-11 Citilink Warehouse Complex,
Tel: +65 6376 0881 / +65 6376 0882
If you have received damaged merchandise, please contact us at firstname.lastname@example.org or call : +65 6376 0881 and we will respond with the appropriate return instructions.
If you have any questions, please contact us by email at email@example.com or by phone at +65 6376 0881.