Delivery Information

Order Processing and Delivery Options


All orders are processed within 1 business day, depending on product availability, and are delivered on business days (Monday through Friday, excluding public holidays). Customers will receive an email confirmation upon completion of an order.


Delivery charges are fixed at a flat rate of $8 (inclusive of GST) for orders below $300 (inclusive of GST). Delivery charges are free of charge if orders exceed $300 (inclusive of GST).


Singapore Standard Delivery


Deliveries will be made within 2-3 business days after you place your order (excluding weekends and public holidays). Delivery charges are fixed at a flat rate of $8 (inclusive of GST).


P.O. Boxes Addresses


We are not able to ship to P.O. Boxes or APO/FPO addresses at this time. We apologise for any inconvenience.


International Orders & Shipping (Outside Singapore)


For shipping to other destinations, kindly contact us at sales@durableonline.com.sg.


Shipping to Multiple Addresses


At this time we do not offer shipping to more than one location per order. We apologise for the inconvenience.


Order Tracking


You will receive an order confirmation upon payment. You can log in to “My Account” and check the status of your order. If you have other questions about your order, please contact us via email at sales@durableonline.com.sg or call us at +65 63760881.