Delivery Information

Order Processing and Delivery Options


All orders are processed within 1 business day, depending on product availability, and are delivered on business days (Monday through Friday, excluding major holidays). Customers will receive an email confirmation upon order. All orders are subject to credit card authorisation; only authorised orders will be processed and shipped.


Singapore Standard Delivery


Deliveries will be made within 2-3 business days after you place your order (excluding weekends and public holidays) via SingPost Smart Pac.

Delivery will be charged at a flat-rate of SGD$8.00.

Unfortunately, we cannot deliver on a public holiday. In such instance, please expect your delivery on the next business day.


P.O. Boxes Addresses


We are not able to ship to P.O. Boxes or APO/FPO addresses at this time. We apologise for any inconvenience.

International Orders & Shipping (Outside Singapore)

For shipping to other destinations, kindly contact us at sales@durableonline.com.sg.


Shipping to Multiple Addresses


At this time we do not offer shipping to more than one location per order. We apologise for the inconvenience.


Order Tracking


You will receive an order confirmation upon payment. You can log in to “My Account” and check the status of your order. If you have questions about your order, please contact Duralink (S) Pte. Ltd., Singapore via email sales@durableonline.com.sg or call: +65 63760881.