Notice: Our online platform is operating as per normal during the COVID-19 period. We remain committed to serving your needs. Please contact us via WhatsApp @ 90352730 for further information.

Delivery Information

Order Processing and Delivery Options

All orders are processed within 1 business day, depending on product availability. Deliveries will be made within 2-3 business days after you place your order (excluding weekends and public holidays). Customers will receive an email confirmation upon completion of an order.


Delivery charges are fixed at a flat rate of $8 (inclusive of GST) for orders below $300 (inclusive of GST). Delivery charges are free of charge if orders exceed $300 (inclusive of GST).


Self Collect Options:


1. Collection at our Pasir Panjang Head Office 

We will notify you by email for the date and time of collection. 

Can collect on the next working day upon email notice of collection on Mon-Fri from 9-6pm. 


Please take note that we are at Building 102F (Unit #04-11) located near the main entrance of Citilink Warehouse Complex. 


If travel by MRT:

1. Take the Circle Line and alight at Pasir Panjang MRT. 

2. An estimated 8mins walk (550 meters) from Pasir Panjang MRT to our office.



If travel by Private Car:


*Option 1: 

Please park at 102F Basement parking.  

Note: This is for season parking and may only have limited available slots. 


*Option 2:

If Basement parking says FULL, please park behind 102F building. Proceed to Exit and go to Loading/Unloading Entrance behind. Please park on the right side corner of Building 102F.  


*A parking fee applies after 10mins grace period. 


Duralink (S) Pte Ltd (Head Office) 

102F Pasir Panjang Road

#04-11 Citilink Warehouse Complex

Singapore 118530


Operating Hours

Sat & Sun, PH – Closed.

Mon – Fri, 8.30am – 6pm.


Telephone Number

6376 0881 / 6376 0882


International Orders & Shipping (Outside Singapore)

For shipping to other destinations, kindly contact us at sales@durableonline.com.sg.


Order Tracking

You will receive an order confirmation upon payment.  If you have other questions about your order, please contact us via email at sales@durableonline.com.sg or call us at +65 63760881 / 63760882.