Terms & Conditions
www.durableonline.com.sg. This website (the "Site"), is the official
site of the Duralink (S) Pte Ltd brand in Singapore and intends to provide
information about the Site, the business of the Site in Singapore, its activities
and stores location in Singapore and offer Duralink (S) Pte Ltd’s products for
conditions governing your use of this Site. By registering on this Site or
purchasing the products, you are concluding a legally binding agreement based
on these terms with Duralink (S) Pte Ltd, registered under Duralink (S) Pte
Ltd, the marketers of the www.durableonline.com.sg (“Duralink (S) Pte Ltd” or
“We”) in Singapore.
We will use the information you
provide to process and ship your orders (including disclosing your name and
address to fulfilment houses and delivery services); to contact you about the
status of your orders; create an account for later use so that you do not need
to re-enter the information for each subsequent order; and as otherwise
The information on the Site has
been included in good faith for general informational purposes only. It should
not be relied upon for any specific purpose and no representation or warranty
is given as to its accuracy or completeness.
Please read this section
carefully as it contains the legal terms and conditions that you agree to when
you use this Site.
Purchasing Items on
Duralink (S) Pte Ltd attempts
to describe the items available on the website as accurately as possible, and
depict the most up-to-date product packaging available. Duralink (S) Pte Ltd
does not warrant that product descriptions are accurate, complete, reliable,
current, or error-free, or that product packaging depicted on the site will
match the actual product that you receive. If a product described on the
website is not as described when you receive it, or the packaging on the site
does not match the product you receive, your sole remedy is to return it to us
in unused and undamaged condition in accordance with our Returns Policy, which
is listed on the Website under Return Policy.
Order Acceptance and Shipment
Your placement of an order does not necessarily assure that we will
accept your order. We may require additional information regarding your order
if you have not provided all of the information required by us to complete it.
Once a properly completed order is received and authorisation of your form of
payment is received, we will promptly locate the item(s) you have ordered to
place them in line for shipment. If, for some reason, we determine that we
cannot ship your item within thirty (30) days following our receipt of a
properly completed order, we will cancel your order and advise you of such
action. The Site does not accept orders from dealers, wholesalers, or other
customers who intend to resell items offered on the Site.
Pricing Errors and Omissions
Please be aware that prices,
availability and other purchase terms are subject to change without prior
notice. We make every effort to insure the accuracy of the information on the
Site and when errors are discovered, we will correct them. Be advised that Duralink
(S) Pte Ltd reserves the right to revoke any stated offer to correct any
errors, inaccuracies, or omissions, including after an order has been
submitted, after it has been confirmed, or after your credit card has been
charged. If we discover an error after your credit card has been charged and
your order is cancelled as a result of the error, your credit card will be
refunded the full amount of your order. You will be notified via email or other
communication method if your order has been cancelled.
Risk Of Loss
All items purchased from the
Site are delivered to shipment carriers. The risk of loss and title for such
items pass to you upon our delivery to the carrier.
You may return items to us in
accordance with our Return Policy as listed in the Site under Return Policy.
The Website is owned by
Duralink (S) Pte Ltd. All right, title, and interest to the content displayed
on the Site (excluding User Content, as defined below), including but not
limited to the Website’s look and feel, data, information, text, graphics,
images, sound or video materials, designs, trademarks, service marks, trade
names, and URL, are the property of Duralink (S) Pte Ltd Products Singapore or
its partners, agents or third parties. You may not publish, distribute,
extract, re-utilise, or reproduce any part of the Site in any material form
(including photocopying or storing it in any medium by electronic means) other
than in accordance with the limited use licence set out in our copyright notice
or as permitted by the Copyright Designs and Patents Act 1988 or the Copyright
and Rights in Databases Regulations 1997 as applicable or any equivalent
legislation as may apply in your country.
If you have any questions or
concerns with respect to this Agreement or the Site you may contact a Duralink
(S) Pte Ltd’s representative by email at firstname.lastname@example.org
Or by mail at:
Duralink (S) Pte Ltd
102F Pasir Panjang Road,
#04-11 Citilink Warehouse
Tel: +65 6376 0881 / +65 6376